Last updated: October 23, 2026
This Privacy Policy describes how Guangxi Zhishan Culture Co., Ltd. ("ZhiShan Games", "we", "us", or "our") handles information when you use our websites, games, and related services (collectively, the "Services").
By using the Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Services.
Information We Collect
We may collect information you provide directly, such as your contact details, support requests, player account identifiers, purchase records, or other information necessary to operate the Services.
We may also collect technical and usage information automatically, including your IP address, device type and identifiers, operating system, language, app version, pages visited, gameplay activity, crash and diagnostic data, and the date and time of your activity.
How We Use Information
We use the information we collect to:
• provide, operate, maintain, and improve the Services;
• create and manage player accounts and game progress;
• process purchases, rewards, and related transactions;
• provide customer and technical support;
• detect, prevent, and address fraud, abuse, cheating, and security issues;
• analyze usage and improve game design, performance, and user experience;
• comply with legal obligations and enforce our agreements.
Legal Bases
Where required by applicable law, we process personal information based on one or more legal bases, including performance of a contract, legitimate interests, compliance with a legal obligation, protection of vital interests, or consent. Where processing relies on consent, you may withdraw it through available settings or by contacting us, subject to legal and operational limitations.
Sharing of Information
We may share information with service providers that support hosting, analytics, payment processing, customer support, security, advertising, or other business functions. These parties are authorized to use the information only to provide services to us or as required by law.
We may also share information in connection with a corporate transaction such as a merger, acquisition, financing, reorganization, or sale of assets; with affiliates and business partners; when necessary to protect rights, property, or safety; or when required by law or valid legal process.
Advertising and Analytics
We and our partners may use analytics and advertising technologies to understand usage, measure campaign performance, and deliver relevant content. Some partners may use device identifiers to recognize your device across apps, websites, or services. Available privacy settings and device controls may limit these activities.
Data Retention
We retain personal information only as long as necessary for the purposes described in this Privacy Policy, to provide the Services, resolve disputes, enforce agreements, and meet legal, accounting, or reporting requirements. When retention is no longer necessary, we delete or de-identify the information, subject to backup and legal retention practices.
International Transfers
ZhiShan Games and our service providers may process information in countries other than your own. Where required, we use appropriate safeguards for cross-border transfers and implement this Privacy Policy regardless of where information is processed.
Children's Privacy
The Services are not directed to children under the age of 13, and we do not knowingly collect personal information from them. If we learn that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to delete it. If you believe a child has provided us personal information, please contact us.
Your Rights
Subject to applicable law, you may have rights to access, correct, update, port, restrict, object to processing of, or delete your personal information. You may also have the right to lodge a complaint with a local privacy authority. We may need to verify your identity before responding to a request.
Security
We use administrative, technical, and physical safeguards designed to protect information against unauthorized access, loss, alteration, or disclosure. No security program can guarantee complete security, so please use the Services and share information carefully.
Third-Party Links and Services
The Services may contain links to third-party websites, stores, platforms, or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the "Last updated" date. Material changes may be communicated through the Services or other reasonable means.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at support@zhishan9231.com or visit https://global.zhishan9231.com/.